FAQ

Questions

  1. How much does it cost to use icyo.us?
  2. How do I sign up?
  3. What methods of payment does icyo.us accept?
  4. Does icyo.us have a contract?
  5. How do I cancel my account?
  6. How does icyo.us work?
  7. How do I retrieve my username and or password?
  8. How do I retrieve my reference number?
  9. How current are the resumes' on your board?
  10. How do I remove email alerts?
  11. Does icyo.us do background checks on the applicants?
  12. Why does it bring up zero applicants found in my search?

Answers

1. How much does it cost to use icyo.us?
It is $50.00 per month to use this service.
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2. How do I sign up?
After you have completed a search to see the actual number of resumes we have on file matching your criteria and you have determined there are drivers you would like to get in contact with, simply click on the "Subscribe" button located at the top of the page. This will walk you through the account setup and activation process. If you are a returning customer and already have a username and password, you may log into your existing account and click on the button that says “Subscribe” and it will allow you to reactivate your account.
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3. What methods of payment does icyo.us accept?
We accept Visa, Mastercard, Discover, and American Express. If you are located in the US you may also activate your account using a direct debit from your checking/savings account. We do not offer billing accounts.
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4. Does icyo.us have a contract?
No, we do not have a contract. All accounts are on a month to month basis, as stated when completing your registration there is a “Terms and Conditions” box you have to check in order to activate your account. It states that you acknowledge you will be automatically debited each month until you notify us to cancel. If you created your account prior to October 2011 you are on the old billing cycle which bills each month on the 20th. If you created your account after October 2011 you are billed each month based on the date you subscribed.
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5. How do I cancel my account?
You may cancel your account at any time by calling our office at . We are in the office Monday through Friday from 7:00am to 3:30pm CST. If we are not available at the time of your call, you may leave a voicemail. Be sure to speak slow and clearly when leaving your company name and username so we can locate your account. You may also send an email to [email protected] When you cancel your account, your service will continue through the remainder of your current paid subscription. We do not offer refunds for unused service. You may re-subscribe at any time by logging into the website with your username and password and clicking on the box that says, "Subscribe".
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6. How does icyo.us work?
icyo.us is designed to assist truck driver's in finding employment and assist employers in finding truck drivers.

A. To post your resume on this site, simply click on "Submit Resume", this will bring up a page where you fill in the blanks with your information and click the submit button at the bottom of the page. If your resume was accepted, it will give you a reference number. In the event you need to view, edit or delete your resume in the future you will need this reference #. Your resume will stay on our file for 6 months, unless you remove it sooner. There is no charge to post your resume on this site. Once you have clicked the submit button, your resume is live for our paid subscribers to see. If your qualifications match what they are looking for in a driver, they will contact you directly. You will not have a username or password for posting your resume.

B. To search for drivers, if you have a paid account you simply login to the database and fill out the "Driver Search Page". If you are a paid subscriber it will give you the contact information on the resumes' so you can contact the drivers directly. If you are not a paid subscriber you will be able to see the number of resumes we currently have on file that match your needs based on the search criteria you entered which will help you determine if there are enough applicants listed in your area to become a subscriber. We keep the resumes' on file for 6 months, but send out reminders every 30-45 days to remind the applicants their resume is still posted on our board. At the bottom of each resume you will see a date entered or updated to give you an idea on how long the resume has been posted. When filling in the state(s) you are searching for be sure to use state abbreviations in stead of typing the whole state name and in the “Driver Location” box you must choose to look by state or by xx # of miles of a certain city/state. Filling out both areas will result in no matches being found.
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7. How do I retrieve my username and or password?
If you posted a resume, you will not have a username and password. It gives you a reference number to view or edit your resume. If you are searching for drivers and have forgotten your username or password, click “forgot password” that appears in the login box and your username and password will be emailed to you. If a page comes up that says username not found or you receive an email with no username and password included and if you have multiple e-mail accounts, you might have used a different email address when creating the account. If all attempts fail, you can contact our office at . Our office hours are from 7:00 am to 3:30 pm CST.
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8. How do I retrieve my reference number?
If you have forgotten your reference number, click on the link in the edit resume box that says, "Forgot my reference number". You will need to enter your email address so it will send an email to you with that information. If all attempts fail, you can contact our office at . Our office hours are from 7:00 am to 3:30 pm CST.
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9. How current are the resumes' on your board?
The resumes that are posted on our board are kept on file for 6 months, we send out reminders every 30 to 45 days to remind the applicants that their resume is on our board giving them the option to update their information or remove the resume. At the bottom of each resume, it lists a date the resume was posted and updated, to give you an idea of how current that resume is.
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10. How do I remove email alerts?
To stop resume alerts from being sent to your email. Login to the database and click on "View/Delete My Current Alerts." This will show all of the alerts you currently have set up. To remove the alerts click on the white box to the left side of each on of the searches you want to remove or scroll down and click on the box that says select all if you would like to remove all the entries. Once you have checked all the alerts you want to delete, scroll down and click on the box that says "Delete Checked Entries".
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11. Does icyo.us do background checks on the applicants?
No, icyo.us is simply a website for people who are looking for a truck driving job to place their resume. To the best of our knowledge the information posted on a resume is true, however we do not perform and background checks. It is up to the employer to complete the requirements of your company on further checking out applicants past work history and background.
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12. Why does it bring up zero applicants found in my search?
You must be sure to use state abbreviations. If you are searching multiple states please use state abbreviations separated by commas. If it does not matter where the driver lives, please leave this field blank. In the “Driver Location” area you must fill in either the state the driver lives in or the # of miles of a city/state. If you attempt filling out all/both boxes it will result in a message that says no resumes found. Another tip, if it does not list any drivers, you might try lowering the number of years experience you selected.
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